Last updated: May 1, 2026
These Terms of Service ("Terms") govern your access to and use of the KYC.bd platform, APIs, dashboards, and related services (the "Services") operated by Marketsync Global Ltd.
1. Eligibility & accounts
You must be a registered legal entity acting on behalf of a regulated or commercial use case. Personal accounts are not permitted on the production environment. You are responsible for safeguarding API keys and for all activity that occurs under your account.
2. Acceptable use
You agree not to misuse the Services. Prohibited activities are listed in our Acceptable Use Policy. We may suspend access immediately for material breaches.
3. Customer data & verifications
You must obtain valid, informed consent from each end user before submitting their personal data to KYC.bd. You act as the data controller; we act as the processor under our Data Processing Agreement.
4. Fees & billing
Fees follow the active price plan or signed order form. Invoices are issued monthly in arrears. Late payment may result in suspension after a 14-day cure period.
5. Service levels
Enterprise plans include a written SLA. Free or sandbox tiers are provided "as-is" without availability guarantees.
6. Intellectual property
We grant you a non-exclusive, non-transferable license to use the APIs for your internal business operations. You retain all rights to your end-user data.
7. Confidentiality
Each party will protect the other's confidential information using no less than reasonable care and only use it for the purposes of the agreement.
8. Warranties & disclaimers
The Services are provided on an "as available" basis. We disclaim all implied warranties to the maximum extent permitted by law.
9. Limitation of liability
Aggregate liability is capped at fees paid in the twelve months preceding the event giving rise to the claim. Neither party is liable for indirect or consequential damages.
10. Term & termination
Either party may terminate for material breach with 30 days' written notice. We may suspend access immediately for security risks or unpaid fees beyond the cure period.
11. Governing law
These Terms are governed by the laws of the People's Republic of Bangladesh. Disputes will be resolved in the courts of Dhaka.
12. Contact
Marketsync Global Ltd, 319, D.I.T Road, East Rampura, Dhaka-1219, Bangladesh. Email legal@msg.bd.
Questions about this document? Contact legal@msg.bd. This page is a template for informational purposes and is not legal advice; consult qualified counsel for your jurisdiction.